1. Hou Enterprise
1) Hou Enterprise Limited is a company which sells electronic products like mp4 player,
mp3 player, usb flash drive etc.
2) Hou Enterprise does not add any sales taxes or hidden charges to orders.
3) The order total you see (goods total + shipping) is what you pay to us.
2. Why purchase from us
1) We treat every customer with respect. We consider every transaction of critical importance.
2) We offer the industry's highest-quality products at the lowest-possible prices.
3) We offer the most complete product information and photo galleries available.
4) We offer our customers frequent updates on new products.
3. How to order
Hou Enterprise Limited has no minimum order quantity, and we can ship single item sample
or large orders worldwide.
Can you send me a catalogue?
"Yes. Although we are adding new MP3 player daily, and constantly updating product
descriptions and discount prices, we will a new one for you if you need. Please let us know
which kind of products you want to buy."
4. Payment
Hou Enterprise accept Western Union and bank transfer as the payment methods,
other popular payment supports are coming soon. You can buy products from
Hou Enterprise Limited conveniently!
See more details on "Payment" page. Any questions, please feel free to contact us on line!
5. Shipment
Hou Enterprise Limited normally deliver the products within 5 days after receiving your
payment. In-stock orders placed are usually shipped out within 3 days. We currently
ship our high quality products by Express Mail Service (EMS), UPS, DHL.
Signature is required upon receipt for security purposes.
6. How Long Do Orders Take To Deliver
Delivery times and shipping costs depend on the item, the size of the order,
and the destination. The majority of orders arrive with our customers within 9 days
after placing an order. Depending on what you order, your goods could arrive in a
shorter time than that.
7. What Is Your Warranty and Return Policies
1) 1 year free repair warranty: buyer should pay all the shipping and handling fees for the repair.
2) The returned item must be in brand new condition in order to get the full refund.
3) Seller is not responsible for lost/damaged packages if uninsured.
4) No matter what reason if the item(s) return to us, Buyer need to pay S&H again for re-ship
the item (except we write wrong buyer address). So please make sure your address is updated.
8. Where Can I Send It Back?
Our address:
Room1009, Shenye Building
Wenjin Middle Road,
Luohu District, Shenzhen,
China
Hou Enterprise can get you better prices for large volume orders. If you are interested
in a quote for a large quantity of items, please contact us with the following details:
1) The item code and description
2) The exact desired order quantity
3) A general prediction of likely ongoing order quantity if any
4) What your desired time frame would be
5) Any special packing instructions, e.g. bulk packing without product boxes
With this information we will get back to you with a quote for the product price.
Shipping costs /logistics arrangements would need to be discussed in
more detail for large orders.